Privacy policy

Last updated: July 20, 2026

Welcome to Novifyn. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make a purchase.

Please read this policy carefully. By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information that you directly provide to us, as well as information automatically generated when you browse our store.

  • Personal Information: When you make a purchase, create an account, or contact us, we collect personal details such as your name, billing address, shipping address, email address, and phone number.

  • Payment Data: We collect information necessary to process your payments, such as payment method choices. If you choose Cash on Delivery (COD) or local bank transfer, we note these details. Note: Credit/debit card details are processed directly by our secure third-party payment gateways and are not stored on our servers.

  • Device and Usage Data: We automatically collect certain information when you visit our store, including your IP address, browser type, operating system, referring URLs, and details about how you interact with our website (e.g., pages viewed, products clicked).

2. How We Use Your Information

We use the information we collect for various business purposes, including:

  • To process, fulfill, and ship your orders.

  • To communicate with you regarding your orders, account updates, or customer support inquiries.

  • To prevent fraudulent transactions and monitor against theft or security threats.

  • To improve our website layout, product offerings, and customer service.

  • With your explicit consent, to send you promotional marketing emails or WhatsApp/SMS alerts about new products and special offers.

3. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your browsing experience on our Shopify store.

  • What are Cookies? Cookies are small data files placed on your device that help us remember your preferences, keep track of items in your shopping cart, and understand website traffic.

  • Managing Cookies: You can choose to disable cookies through your individual browser settings. However, please note that turning off cookies may prevent certain features of our website from functioning properly (such as holding items in your cart).

4. Third-Party Services

We share your information with trusted third-party service providers only to the extent necessary to run our store successfully:

  • E-commerce Platform: Our store is hosted on Shopify Inc., which provides the online e-commerce platform that allows us to sell our products to you.

  • Logistics & Delivery: We share your name, shipping address, and phone number with local Pakistani courier services (e.g., Leopard, TCS, Trax, M&P, BlueEX, or Shiprocket) to successfully deliver your orders.

  • Payment Gateways: Standard financial details are securely passed to authorized payment processors to complete transactions.

  • Analytics: We use third-party tools like Google Analytics to help us measure traffic and understand consumer trends.

5. Data Security

We take the security of your personal information seriously. We implement standard security measures, including SSL (Secure Socket Layer) encryption technology, to protect your data during transmission. While we take every reasonable precaution to safeguard your personal data, please remember that no method of transmission over the internet or electronic storage is 100% secure.

6. Customer Rights

Depending on your location and local regulations, you have specific rights regarding your personal data:

  • Right to Access: You have the right to request copies of the personal data we hold about you.

  • Right to Rectification: You can request that we correct any incorrect or incomplete information.

  • Right to Erasure: You can request that we delete your personal data under certain conditions (e.g., deleting your store account).

  • Opt-Out: You can opt-out of receiving marketing communications from us at any time by clicking the "Unsubscribe" link in our emails or replying to stop SMS/WhatsApp alerts.

7. Contact Information

If you have any questions, comments, or concerns about this Privacy Policy, or if you wish to exercise any of your data rights, please contact us at:

  • Brand/Store Name: Novifyn

  • Email Address: muhammadsubhanaamir6@gmail.com

  • Phone Number: +92-320-4353804