Shipping policy

Shipping Policy

Thank you for shopping at Novifyn! We are committed to delivering your orders quickly, safely, and efficiently. Below are the terms and conditions that constitute our Shipping Policy.

1. Order Processing Time

  • All orders are processed within 2-3 business days.

  • Orders are not processed, shipped, or delivered on weekends (Sundays) or public holidays.

  • If we experience a high volume of orders, shipments may be delayed by a few days. If there is a significant delay in the shipment of your order, we will contact you via email or phone.

2. Shipping Costs & Delivery Timeframes

We partner with the best local courier networks to ensure your products reach you in perfect condition. Shipping charges and estimated delivery times will be displayed at checkout based on your location:

Shipping Method Estimated Delivery Time Shipping Cost
Standard Delivery [X-X BUSINESS DAYS, e.g., 3-5 Days] [SHIPPING COST, e.g., Rs. 200 or Free]
Express Delivery (If available) [X-X BUSINESS DAYS, e.g., 1-2 Days] [SHIPPING COST, e.g., Rs. 400]

Note: Delivery timeframes are estimates and start from the date of shipping, not the date of order.

3. Tracking Information

  • Once your order has been handed over to the courier, you will receive a shipping confirmation message via email or SMS/WhatsApp containing your unique tracking number.

  • You can use this tracking number on our partner courier website to monitor the live status and location of your package. Please allow [X hours, e.g., 24 hours] for the tracking status to activate.

4. Delivery Issues and Delays

  • Incorrect Address: We are not responsible for delivery failures due to incorrect or incomplete shipping addresses provided during checkout. Please double-check your details before confirming your order.

  • Unavoidable Delays: While we strive to meet our delivery timelines, occasional delays may occur due to severe weather conditions, seasonal peak rushes (like Eid or Black Friday events), or unexpected courier operational issues.

  • Damaged Packages: If you receive your package in a visibly damaged condition, please take a photo/video before opening it and contact our customer support team immediately at [EMAIL ADDRESS] so we can resolve it for you.

5. International Shipping

  • Currently, we only offer domestic shipping within Pakistan. We do not ship internationally at this moment.

6. Contact Information

If you have any questions about the shipping status of your order or need help tracking your package, please reach out to us:

  • Email: muhammadsubhanaamir6@gmail.com

  • Phone/WhatsApp: +92-320-4353804